Tuesday, January 13, 2009

Step By Step: Tutorials

Reserving an item at home

Many users are unaware that they can browse our catalogue, reserve items and view their personal details including previous loans history & reservation status.
Below is a step-by-step tutorial that will help you get the most of your library's services.

Step One
Firstly, we will need to visit Mitchell Shire Library Service's online catalogue.
This can be found by clicking the following link, or typing it into your address bar.
http://mitchell.spydus.com/

Step Two
To view your personal details and to make a reservation, you will need to log in.
If you only want to browse our cataogue, there is no need to log in, and you may skip this step.
To the left of the screen will be a section to input your ID and PIN.

Your ID number is the full number underneath the barcode on the back of your library membership card. (example: 33/8573200)
note: if you find you cannot log in, try only typing your ID number minus the "33/"

Your PIN number is the last four digits of your phone number, by default unless you opt to change it. If you have issues with your PIN number, please call your local branch and the staff will be able to confirm your PIN, or issue you a new one.

Input your details as shown below, and click Login.



Step Three
Once you hae logged in, you will instantly be able to view your details.
Here you can easily view any outstanding fines, all your loans - current and previous, and also track your reservations. Below is a sample of what this screen looks like.


Step Four
To view our online catalogue, logged in or not, you just need to click on "Catalogue" in the top left corner of the screen. Shown below is what the link looks like.


You will be directed to, perhaps a familiar screen, the online catalogue as seen at your local library. The convenience of this is that you dont even have to leave your home to view our collection!

Step Five
To reserve a book, click on it's title.
Shown below is a sample result from typing into the search bar of our catalogue.


Once you have clicked on the item's title, you will be directed to a page that will display more information about it. To the top of the screen you will see "Place Reservation" in a blue box, like shown below. Click on it to reserve that item.


If you are logged in, your details should automatically fill out the form on your screen.
If you are not logged in, you will need to input your ID and PIN.
Upon selecting which branch you would like to pick up the item once it has been allocated to you, press "Place Reservation."
An example of this page is shown below.

Hey, Presto!
You've just reserved a book, magazine or dvd in the comfort of your own home.

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